Kofax Announces Winners of 2022 Customer Excellence Award for Digital Workflow Transformation

Eight Outstanding Customers Honored at Kofax Accelerate 2022

IRVINE, Calif., July 19, 2022–(BUSINESS WIRE)–Kofax®, a leading provider of intelligent automation software for digital workflow transformation, today announces the winners of its 2022 Customer Excellence Awards at Kofax Accelerate, the company’s annual virtual customer event. company. Customers who have received awards are honored for their outstanding achievements with Kofax products and for demonstrating their ability to work like tomorrow™ – today. Nominations were submitted for recognition in all award categories for the Americas, EMEA and APAC regions:

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2022 Kofax Customer Excellence Award Winners for Digital Workflow Transformation (Graphic: Kofax)

  • Innovation Excellence: Honor new and cutting-edge innovations using Kofax solutions that have delivered substantial business value.

  • Agents of change: Recognize customers who have driven real change to transform businesses and lives.

  • Achievement for life: Tribute to long-time Kofax customers who have implemented proven automation programs that deliver consistent results over time.

“The Customer Excellence Awards are important because we recognize and showcase companies around the world that are transforming and winning by partnering with Kofax,” says Chris Huff, chief growth officer at Kofax. “This year’s winners highlight the power and impact of cloud-based intelligent automation, including guidance for keeping programs scalable across a distributed workforce.”

Winners have implemented automation solutions to create digital workflows, from invoice processing to fraud detection. Here are just a few of the ways the Kofax Intelligent Automation Platform has generated tangible value for these customers:

  • Used AI to process over 50,000 monthly commission payouts, saving 15,000 hours per year

  • Automation of Vendor Management System (VMS) processes reducing over eight hours of work to minutes, ensuring talent is paid on time and freeing up consultants to focus on more valuable activities

  • Creating a digital mailroom to support remote employees – eliminating waste and increasing accuracy

  • Implement automated data capture and transformation to reduce customer transaction times from days or weeks to hours or minutes, while allowing customers to serve themselves

  • Transforming the fraudulent claims program, resulting in projected savings of between $580,000 and $1.1 million this year alone

  • Reduced customer onboarding time from weeks to 15 minutes with banking automation, saving 1,600 person-days per year

  • Simplify accounts payable to reduce data entry time and increase process accuracy, visibility and control

  • Process 1.4 million invoices per year with procure-to-pay automation, achieve less than 0.0005% duplicate payments, and automatically verify over 85% of PO-based invoices

The 2022 Kofax Customer Excellence Awards winners are:


Innovation Excellence: Acrisure, Grand Rapids, Michigan. Acrisure is a sophisticated and intelligence-driven fintech that provides its clients with intelligence-driven financial services solutions for insurance and reinsurance, asset management, real estate services and cyber services.

Agents of change: Randstad USA, Atlanta, Georgia. Randstad is the world’s largest HR services company, offering a range of human resources consulting services including online talent acquisition, managed service programs (MSP), recruitment process outsourcing (RPO ), outplacement and talent mobility.

Achievement for life: Physicians Mutual, Omaha, Nebraska. Founded in 1902, Physicians Mutual helps clients meet their health insurance, life insurance and retirement planning needs. His combined companies have more than $4 billion in assets and consistently maintain some of the highest financial strength ratings in the country, assigned by independent insurance analysts.


Innovation Excellence: Allied Irish Banks, Dublin, Ireland. Allied Irish Banks (AIB) is one of Ireland’s largest banks and offers a full range of personal, business and corporate banking services, as well as a range of general insurance products including home, travel and automobile.

Agents of change: Aviva PLC, London, UK. Aviva is a UK-based, world-renowned insurance company with operations in various areas, including general insurance and life insurance. It’s the UK’s leading insurance, wealth management and pensions company with the aim of being with customers today for a better tomorrow.

Achievement for life: Societe Generale Algeria, Algiers, Algeria. Société Algérie is an innovative digital bank that seeks to satisfy its customers by efficiently handling their complaints, implementing an innovative approach to better meet their needs and practicing quality management to ensure continuous improvement.


Innovation Excellence: McConnell Dowell, Melbourne, Australia. From remote resources and energy projects to infrastructure that shapes the city, McConnell Dowell has built thousands of quality assets and facilities for customers and communities. His expertise has steadily grown to cover construction, civil, electrical, manufacturing, marine, mechanical, pipelines, rail, tunnels and underground construction, and his clients benefit from his combination local knowledge and international experience.

Achievement for life: MAS Legato, Biyagama Export Processing Zone, Sri Lanka. MAS Legato provides shared financial services solutions to its group of companies. Equipped with a high level of state-of-the-art technology, the company provides fast and cost-effective processing through capabilities that eliminate manual touchpoints and thereby fully automate processes.

In addition to the winners listed above, Kofax recognizes the following finalists and semi-finalists:

About Kofax

Kofax enables businesses to work like tomorrow™, today. Our software platform and intelligent automation solutions digitally transform content-intensive workflows. Customers benefit from faster return on investment and increased competitiveness, growth and profitability by combining cognitive capture, RPA, process orchestration, analytics and mobile capabilities of Kofax while increasing business resiliency and mitigating compliance risk. For more information, visit www.kofax.com. Learn more on the Kofax blog and follow us on LinkedIn and Twitter.

© 2022 Kofax, Inc. Kofax is a registered trademark of Kofax Limited.

Source: KOFAX

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